Experience Lennetään
The Mystery Trip Experience: From Booking to Boarding
Planning a trip has never been this exciting! Choose your experience, let us do the planning, and get ready for the big mystery reveal!
Step 1: Choose your trip!
It all starts with selecting your mystery trip! We offer a range of trip styles to suit every kind of traveller, whether you’re after a city escape, a nature retreat, or an off-the-beaten-path adventure. Need help deciding? Our trip guide will walk you through the options, helping you find the perfect fit.
Once you've chosen your trip, we'll ask a few booking questions about your travel preferences, interests, and must-haves. Love food experiences? Prefer outdoor activities? Want a trip packed with adventure or something more relaxed? Your answers help us tailor your mystery trip so it feels like it was made just for you.
Want to
add a little extra? Customise your journey with our
add-ons, giving you even more control over your experience while still keeping the destination a surprise!
Step 2: Crafting your experience!
Once you're booked, it's time for us to work our magic! Using your travel preferences, interests, and past destinations, we carefully curate a mystery trip made just for you. Whether you love adventure, culture, relaxation, or a mix of everything, we take it all into account—right down to your ideal travel pace.
With our insider knowledge and trusted travel partners, we handpick the best flights, accommodation, and unique experiences to match your style. Our deep understanding of each destination means we plan seamless itineraries with hidden gems and fun facts. We only work with top-rated airlines, hotels, and activity providers, so you can trust that your trip is in expert hands.
Once we’ve found the perfect destination, we lock it in and finalise everything—your
mystery trip is officially set!
Step 3: The big reveal!
One week before departure, you’ll receive a pre-departure email with your basic itinerary and packing recommendations. This gives you time to prepare without spoiling the mystery!
You'll also receive your personalised travel pack! This holds your Lennetään tickets, mystery destination reveal, full travel itinerary, suggested experiences, our destination guide, and more! All are designed to help you make the most of your trip!
Want to keep the suspense going?
You don’t have to open your travel pack right away! Wait until you're at the airport, on the train, or even at your gate for that ultimate suspense-filled moment!
Step 4: Jet-set, Go!
Now, the real adventure begins! With your mystery destination unveiled and every detail arranged, all that’s left to do is pack your bags and embark on an unforgettable journey.
Expect exciting surprises, unique experiences, and plenty of "wow" moments along the way. Whether you discover a hidden café, breathtaking landscapes, or a local festival you never knew existed, your mystery trip will be filled with unforgettable memories.
So go on—trust the mystery and enjoy the ride!
The travel pack
Travel Prepared
Once your trip is booked, we’ll send you your Lennetään Travel Pack—your go-to guide for everything you need to know before take-off. Inside, you’ll find everything you need to make the most of your mystery trip. Take a peek below at what's included:
Lennetään Tickets
Your destination reveal! This includes your flight and accommodation overview, so you’ll know when you’re flying and where you’ll be staying—without giving away too much of the surprise. It’s your first real glimpse of the journey ahead.
Full Travel Itinerary
Everything you need in one place: flight details, accommodation info, confirmation numbers, and emergency contacts. It’s your go-to for the practical stuff, whether you're at the airport or checking in at your mystery stay.
Destination Travel Guide
A complete guide to your destination, curated by our team. Discover local customs, must-see sights, dining tips, transport info, and everything else you need to settle in and explore confidently.
Experiences and tours
If your trip includes pre-booked experiences—such as airport transfers, food tours, or adventure activities—you’ll find all the key details here. You’ll also get information to book other optional add-ons based on your trip type.
Suggested exploration guide
Not sure how to spend your time? Our suggested itinerary gives you daily ideas for exploring, with a mix of hidden gems and classic must-dos—perfect for those who like some structure without losing the thrill of discovery.
Travel games and activities
Make your mystery trip even more fun with custom games and challenges designed to help you engage with your destination. From scavenger hunts to local-themed bingo, it’s a playful way to explore!
Partner promotions
Enjoy exclusive offers and freebies from our trusted partners—think discounted entry tickets, rideshare vouchers, or even free eSIMs for international travel. These little extras are our way of giving you more, without the extra cost.
What our traveller's say:
40th birthday weekend in ... SYDNEY!!!
We actually booked a customised trip with a few of us flying in from Brisbane and more friends from Perth. Planning a trip this big would’ve driven me crazy, but the team really pulled out all the stops, and it all went seamlessly! Everything was taken care of, they even had a cake brought out after dinner! And Sydney? Did not see that coming with the clues. I was a bit worried booking without knowing where we’ll end up, but what a thrill when I found out! Definitely recommend doing a mystery trip!
Sandra B. - Brisbane, Australia
Extended work trip
I added a staycation to the end of my work trip in Adelaide, and it was a great way to unwind. I was sent to Hahndorf, a kind of German village outside Adelaide. Lots of cute shops and I enjoyed the friendly atmosphere. The next morning I went to some local vineyards in the area which had incredible wine! It was a great way to see more than just the city offices. I’ll definitely be adding a staycation to my next work trip again!
Tony M. - Melbourne, Australia
What a great experience!
My boyfriend booked us the 6 day mystery trip for my 30th. We loved getting the clues about where we were going, it was so much fun trying to guess what we would be doing. We were so surprised when we learned we were going to Hong Kong, we’d never even considered it!
The itinerary was easy to follow and the hotel in Tsum Sha Tsui was perfect for us. There was a card and flowers waiting for me in the room which was such a nice touch. The restaurant Phillip booked for my birthday was excellent, some of the best food we had the whole trip!
We’d definitely book another mystery trip in the future. I was a little nervous about it at first but it was a really fun experience!
Kirsten G. - Melbourne, Australia
Hobart was a surprise!
Such an unexpected trip! We never really considered visiting Hobart before, but so glad that’s where we ended up! The scenic harbour, the great food, and the cool galleries - it was just fantastic! We loved all of Lennetaan’s tips on exploring hidden spots and eating out at local restaurants too. Visit Hobart or take a mystery trip - either way you won’t regret it!
Diana V. - Sydney, Australia
Frequently asked questions
What makes a mystery trip different from a traditional travel booking?
Unlike traditional bookings where the destination is known upfront, we keep the excitement alive by revealing your destination just 24 hours before departure. We also take you to exciting off-the-beaten-path sights you might not know about! And another great benefit? Say goodbye to countless hours of trip planning and research – we've got that covered!
How do you ensure that the mystery destination matches my preferences?
By asking a series of questions about your travel preferences, hobbies, and interests, our team ensures your mystery destination aligns perfectly with what you love. So, if you’re a beach lover, rest assured we won’t be sending you to the outback! You can also tell us about places you frequent to avoid repeating destinations you’ve already explored.
Can I book my mystery trip to depart from anywhere in the world?
Unfortunately, we can only accept departures from within Australia and the United Kingdom for the time being. We have plans to expand Lennetään to several countries in the near future, so be on the look out for an announcement soon!
Can I customize my mystery trip, or add special requests?
During the booking process, you can make special requests or share additional information about your preferences. If our available trips don’t quite match your travel style, feel free to reach out to us. We'll work tirelessly to plan a personalized trip that ticks all your boxes. Simply email us at bookings@lennetaan.travel, and we’ll start crafting your dream mystery trip!
How far in advance do I need to book my mystery trip?
We recommend securing your spot as early as possible to ensure ample time for us to create your custom itinerary. Bookings typically close four weeks in advance, but we offer last-minute getaways for spontaneous travellers, with bookings closing ten days before departure.
What happens if I have to cancel or reschedule my mystery trip?
View policyIf your plans change, we've got you covered. Contact us as soon as possible to discuss changes, cancellations, or rescheduling. Our bookings team will assist you with the necessary arrangements and provide details on our Changes, Cancellations, and Refunds Policy. Click the button below to view this policy now.
Are there any age restrictions or special requirements for taking a mystery trip?
Mystery trips are for everyone! However, at least one adult (aged 18 and over) must be booked on all our mystery trips.
How do I prepare for a mystery trip, especially if I don't know the destination until 24 hours before departure?
Planning for a mystery trip can be tricky, but we've got you covered. You'll receive packing tips tailored to your mystery destination based on the weather and planned activities. Alongside your clothing and travel essentials, don't forget to pack your sense of adventure!
What kind of support do you provide during the trip, especially if there are unexpected issues or emergencies?
Rest easy knowing we're available 24/7 to handle unexpected issues or emergencies during your trip. Contact us via phone, email, or chat, and we’ll work to resolve any issues to ensure a smooth and enjoyable experience.
How does your company contribute to sustainable travel and support environmental initiatives?
We're committed to sustainable travel and supporting environmental initiatives. We contribute up to 10% of our profits to initiatives focused on conservation, eco-tourism, and sustainable development. By booking with us, you’re not only embarking on an unforgettable journey but also making a positive impact on the planet.
